The Tylenol Murders, Part II

This episode dives deep into the aftermath of the 1982 Tylenol murders, exploring how Johnson & Johnson's masterclass in crisis management transformed a public health nightmare into a PR triumph while detailing the extensive investigation that followed. You'll learn about the groundbreaking tamper-resistant packaging innovations that changed consumer products forever, hear about two major suspects including the manipulative con man James Lewis who tried to extort money from the company, and discover why despite decades of investigation and modern DNA technology, the case remains unsolved to this day. It's a fascinating look at how one random act of terror reshaped American consumer safety and corporate responsibility.